If you receive an error in Posture Pro "Error Writing Image File" it is usually caused by a database record mis-match. This can happen when an exam is not fully saved due to a computer glitch.

 

This type of error will require a remote support session so we can look at your database to make sure all the patient records are pointing to the right places.

 

A remote session involves you allowing our technical support to access your computer via the Internet. By doing this we can actually look at the Posture Pro files and make a quick determination of the issue. Contact us at sales@posturepro.com to schedule a session like this.