error message not letting me access software from patient screen stating "maximum number of characters allowed in the field are 32000"   You are using a very old version of Posture Pro.   Please upgrade to the latest version of Posture... Read More

After I do a posture pro exam and view or save the results I get an error message that looks like this picture.     The question marks are there to replace the degree symbol that posture pro is not finding on the computer's language... Read More

If you receive an error in Posture Pro "Error Writing Image File" it is usually caused by a database record mis-match. This can happen when an exam is not fully saved due to a computer glitch.   This type of error will require a remote support... Read More

In earlier versions of Posture Pro the file  limitation was 4 megapixels. either set you camera to take smaller pictures or upgrade to Posture Pro 8, which has no filesize limitation.   However, the larger the image the longer it takes to... Read More

According to the license agreement accepted by the previous owner of the clinic, our software cannot be sold, transferred, rented, leased or given to another party without our consent. Our software is not an asset of the office and cannot be treated... Read More

We are also having problems with the size of the screen. The screen seems to be too long. It cuts off at the bottom of the "Loss of Height" box and at just below the knees in the patient pictures. There is no way for us to scroll any further down the... Read More

We have an error with the program when starting up. After pressing the start program button a window pops up saying we have level 5 access. I press ok. It then comes up with the database format option. When I select ascii it comes up with an error... Read More

When opening Posture Pro I get this error "Not a Number" Before following these instructions, copy the folder C:\PP8\PPDATA and put it in a secure location. The following instructions should not interfere with that folder, but best... Read More

when I click on the posture pro icon I get an error asking me "do you want to remove file TB105R.SKB". I click no a few times and it opens to the program page but when I get in it says it cannot find the Book whatever and I when I press Start... Read More

I'm having trouble recovering a back up from my old computer. After the backup is completed an error message appears 'not a number'. When choosing the folder to recover from I have been selecting the folder 'PPARC000', is that correct? or do i... Read More