The patient should stand with their feet about shoulder width apart, providing a good foundation. If the shoes are new, have them remove the shoes and stand with bare feet or with socks on. If the shoes appear to be broken in, they can... Read More

Watch this Quick Start movie.   http://www.posturepro.com/video/pp5L7quickstart.html Read More

1. I just updated from build 1.00 to 1.5 PP8 and the unlock code did not transfer, it is asking for a code. 2. Is this software Windows 8 compatible       ANSWER:   We use a different security routine for build 1.5 so you will... Read More

Before I downloaded a Posture Pro update, I uninstalled the old Posture Pro. Now the code does not work.     ANSWER: If this is the same machine, Quite often the red uninstall button at the Posture Pro registration screen is thought to... Read More

I have installed Posture Pro on a new computer. The old security unlock code does not work.   We use a unique type of security system that is tied to certain unique features of each computer. A code on one computer will not work will not work... Read More

NOTE: This article is for U.S. customers only who are governed by HIPAA regulations. In the event your computer is lost or stolen you must have systems in place to protect sensitive patient data. As part of your HIPAA compliance you must outline... Read More

when l pressed onto 'You have Level 4 access', I pressed a button and the screen says: "Patient List Initialization, Sorting Names". Then it just stays on that screen and does not allow me to use posture pro. It is as if it is thinking, but never... Read More

If an exam gets placed in the wrong patient record, here's a movie showing how to move it.   http://www.posturepro.com/help/MovingExam/MovingExam.html Read More

error message not letting me access software from patient screen stating "maximum number of characters allowed in the field are 32000"   You are using a very old version of Posture Pro.   Please upgrade to the latest version of Posture... Read More

All the patient information for Posture Pro is stored in a folder named PPDATA. In pre Posture Pro 8 versions this folder was usually at C:\PPV\PPDATA. In Posture Pro 8 version it's located at C:\PP8\PPDATA.   To move data from... Read More