NOTE: This article is for U.S. customers only who are governed by HIPAA regulations. In the event your computer is lost or stolen you must have systems in place to protect sensitive patient data. As part of your HIPAA compliance you must outline... Read More

All the patient information for Posture Pro is stored in a folder named PPDATA. In pre Posture Pro 8 versions this folder was usually at C:\PPV\PPDATA. In Posture Pro 8 version it's located at C:\PP8\PPDATA.   To move data from... Read More

when l pressed onto 'You have Level 4 access', I pressed a button and the screen says: "Patient List Initialization, Sorting Names". Then it just stays on that screen and does not allow me to use posture pro. It is as if it is thinking, but never... Read More

   The patient should stand with their feet about shoulder width apart, providing a good foundation. If the shoes are new, have them remove the shoes and stand with bare feet or with socks on. If the shoes appear to be broken in, they can... Read More

If an exam gets placed in the wrong patient record, here's a movie showing how to move it.   http://www.posturepro.com/help/MovingExam/MovingExam.html Read More

error message not letting me access software from patient screen stating "maximum number of characters allowed in the field are 32000"   You are using a very old version of Posture Pro.   Please upgrade to the latest version of Posture... Read More

Hi How do I merge my patient data from two computers in the office onto one of these two? They do not share the same data so there won't be any conflict between them. Many thanks Rachael   Unfortunately, there is no method of merging... Read More

Hi How do I merge data from two computers onto one. I have been in touch with Dr Joe Ventura for the last hour.   Presently, there is no method available in the software to merge two databases together .if this is attempted records from one... Read More

You can use two methods of backing up and restoring Posture Pro patient data.   1. Copy the C:\PP8\PPDATA folder (C:\PPV\PPDATA on older versions) and paste it into c:\PP8. Caution: This will overwrite any data that is in... Read More