ISSUE: When I import pictures into Posture Pro they only take up about half of the screen.   It's important that you turn the camera sideways when you take the picture. This better frames the patient in the camera. A person is taller than they... Read More

In some of the pictures you will see a tall barber barbicide container. Use that (Amazon). The mask and Deco Shield will both fit in there. Read More

   The patient should stand with their feet about shoulder width apart, providing a good foundation. If the shoes are new, have them remove the shoes and stand with bare feet or with socks on. If the shoes appear to be broken in, they can... Read More

Posture Pro has a natural 10,000 patient limit in its database structure. So, when you add record 10,001 Posture Pro actually overwrites record 001 and that's why unexpected patient names and pictures can show up in records. There is no work... Read More

Hi could you tell me if there is a way to crop the a photo with posture pro? Or do we need to do this in some third party software before importing to Posture Pro? Answer: There is no need to crop the pictures. Posture Pro does it... Read More

The sensation is known as "Galvanic Taste" and it is caused by stimulation of usually the lingual nerve and not any metal or fillings. Everyone's sensitivity is different, and although unpleasant to some, the taste is simply a stimulated... Read More

No. The working area is fixed at 1024x762 so we can control the accuracy of the software. Fixing the screen size ensures the same number of pixels used in each exam, regardless of the computer used. Read More

error message not letting me access software from patient screen stating "maximum number of characters allowed in the field are 32000"   You are using a very old version of Posture Pro.   Please upgrade to the latest version of Posture... Read More

In cleaning up files, I deleted a necessary file. PP startup error says "This executable requires the asymetrix tooolbook runtime system. Make sure its installed and in the PATH.       Reinstall Posture Pro. DO NOT UNINSTALL, just... Read More

tried to open it and received the message "unsupported screen settings. Set small fonts and restart windows" . do you know what this is?     Solution:   On windows 8, Select the Desktop square. Right click on the Desktop and select... Read More