Issue: When we ADD RECORD to posture pro (for any New Patient into the practice) and then select the patient's file to upload the photo, we have someone else already in the file. It is as if it is picking up someone else's old posture photo. Any... Read More

If an exam gets placed in the wrong patient record, here's a movie showing how to move it.   http://www.posturepro.com/help/MovingExam/MovingExam.html Read More

   The patient should stand with their feet about shoulder width apart, providing a good foundation. If the shoes are new, have them remove the shoes and stand with bare feet or with socks on. If the shoes appear to be broken in, they can... Read More

ISSUE: When I import pictures into Posture Pro they only take up about half of the screen.   It's important that you turn the camera sideways when you take the picture. This better frames the patient in the camera. A person is taller than they... Read More

Hi could you tell me if there is a way to crop the a photo with posture pro? Or do we need to do this in some third party software before importing to Posture Pro? Answer: There is no need to crop the pictures. Posture Pro does it... Read More

Do you take posture picture with initial examination?   Because posture Pro can calculate additional forces attacking posterior cervical muscles with additional pounds of tension force, and also calculates downward compressive forces affecting... Read More

when l pressed onto 'You have Level 4 access', I pressed a button and the screen says: "Patient List Initialization, Sorting Names". Then it just stays on that screen and does not allow me to use posture pro. It is as if it is thinking, but never... Read More

tried to open it and received the message "unsupported screen settings. Set small fonts and restart windows" . do you know what this is?     Solution:   On windows 8, Select the Desktop square. Right click on the Desktop and select... Read More

We have an error with the program when starting up. After pressing the start program button a window pops up saying we have level 5 access. I press ok. It then comes up with the database format option. When I select ascii it comes up with an error... Read More

1. I just updated from build 1.00 to 1.5 PP8 and the unlock code did not transfer, it is asking for a code. 2. Is this software Windows 8 compatible       ANSWER:   We use a different security routine for build 1.5 so you will... Read More