General Software Support

Here is a short movie explaining the reference modules area of Posture Pro   http://www.posturepro.com/help/Reference%20Modules/Reference%20Modules.html Read More

Here's a link to a video showing how to get started with Posture Pro   http://www.posturepro.com/help/Getting%20Started/Getting%20Started.html Read More

Posturepro prints the facility name in the footer of the reports. I need to update this info to reflect our new address and facility name.     Answer: At the Print screen click on Header/Footer Read More

Images rotated 90 degrees;   Hello,   I am having difficulty with one of my Posture Pro 7 computers. I am unable to import images. When I try the images are rotated 90 degrees and cropped. It makes no difference what size the photos are... Read More

error message not letting me access software from patient screen stating "maximum number of characters allowed in the field are 32000"   You are using a very old version of Posture Pro.   Please upgrade to the latest version of Posture... Read More

In earlier versions of Posture Pro the file  limitation was 4 megapixels. either set you camera to take smaller pictures or upgrade to Posture Pro 8, which has no filesize limitation.   However, the larger the image the longer it takes to... Read More

When I import a picture into Posture Pro they come in sideways.     We expect that you will take the posture pictures in the Portrait mode, with the camera turned 90 degrees. This better frames the person and lets you get closer to take... Read More

According to the license agreement accepted by the previous owner of the clinic, our software cannot be sold, transferred, rented, leased or given to another party without our consent. Our software is not an asset of the office and cannot be treated... Read More

I have installed Posture Pro on a new computer. The old security unlock code does not work.   We use a unique type of security system that is tied to certain unique features of each computer. A code on one computer will not work will not work... Read More

All software from VenturaDesigns is 100% Windows software. If you want to run our software on a Mac you will need to have a Windows emulation software installed and running to download, install and run our software. Inside the emulation software,... Read More