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 General Software Support

import image size

Morning Joe, installed ppv8 last week trying to find solution to image size. when i import image is appox. 1/3 size that it should be. image minimizes only in program. please provide info on how to adjust imported image size to fit screen. thanks... Read More

What are the pink boxes of text on the line behind the body?

You are seeing those measurements because Absolute Measurements is checked under Image options on the main screen. This setting allows Posture Pro to make detailed force calculations. To be accurate, Posture pro must be calibrated. Please see the... Read More

Cannot Load DLL

I am working with Hee Nam Park who is a chiropractor in Highland Park New Jersey. When I open posture pro I get an error message stating, Cannot load DLL. What can I do about this message? Thank you.     ANSWER: This is a strange... Read More

loading PP8 on to a tablet

I submitted a ticket earlier. The file is downloaded onto the tablet, but it will not let me install a .exe file. Can you please call or e-mail Dr VanHeule at drhans@drvanheule.com or 828-406-2953 since he is the one that does our technical stuff. ... Read More

Red dots not showing up on pictures

After uploading the photo the red dots are not showing up on the patients picture to click on to get the analysis.   ANSWER:   The software does not generate the red dots. These are adhesive dots, 3/4" found at an office supply store. They... Read More

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